About Me

I’m Susana Mendez, a dedicated maintenance coordinator with over six years of experience in property management. My career began at ProConnect, where I started as a maintenance coordinator and quickly progressed to a team lead role. Throughout my journey, I’ve been fueled by a passion for helping others and creating meaningful change in my field. Leading my team with resilience and empathy has been one of the most rewarding aspects of my career.

What I Love About Property Management

I thrive on the challenges that come with property management and see each one as an opportunity for growth. Whether it's solving complex maintenance issues or improving the overall process, I’m committed to learning something new every day. I love that my work directly impacts residents and property owners, creating smoother, more efficient living environments.

Most Fulfilling Part of the Job

The most fulfilling part of my job is knowing that I’m contributing to something bigger than just maintenance tasks. By helping my team succeed and making a difference for residents, I find purpose in every aspect of the role. Inspiring others and fostering a supportive, growth-oriented environment is something I truly value.

Hobbies & Interests

In my personal life, I’m passionate about reading and enjoy yoga, where I also work as an instructor. Yoga allows me to bring mindfulness into my daily routine, helping me stay focused and grounded both in my professional and personal life. These activities allow me to balance my commitment to work with the need for self-care and personal growth.

My Journey

My career in property management began at ProConnect, where I quickly transitioned from a maintenance coordinator to a team lead. This growth has been driven by my desire to help others and continually improve the maintenance processes. I’m committed to making a positive impact in the industry, lifting others up, and inspiring them to reach their potential. Moving forward, I aim to continue evolving in my career while leaving behind a legacy of hard work, integrity, and empowerment.

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